Privacy Policy

Effective Date: January 14, 2026
Business Name: LEAP Speech & Lactation
Website: www.LEAPSpeechLactation.com

1. Introduction

LEAP Speech & Lactation (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Child’s name and age (if submitted)

  • Any information submitted through contact forms, scheduling requests, or intake paperwork

b. Health Information
If you become a client, we may collect protected health information (PHI) through our secure client portal, including:

  • Medical and developmental history

  • Evaluation and treatment information

c. Automatically Collected Information

  • IP address

  • Browser type

  • Pages visited on our website

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and communicate with you

  • Schedule appointments and provide services

  • Deliver speech-language therapy and lactation support

  • Process payments and maintain records

  • Improve our website and services

4. How Your Information Is Protected

We take privacy seriously and use secure systems to protect your information:

  • Client information is stored in SimplePractice, a HIPAA-compliant electronic medical record system

  • Communication may occur through Google Workspace, which is configured with a Business Associate Agreement (BAA)

  • Reasonable administrative, technical, and physical safeguards are used to protect your data

5. HIPAA & Protected Health Information

If you receive services from LEAP Speech & Lactation, your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA).

You will receive a separate Notice of Privacy Practices (NPP) that explains:

  • How your health information may be used and disclosed

  • Your rights regarding your information

6. Sharing of Information

We do not sell or rent your personal information.

We may share information only when necessary:

  • With your consent

  • With service providers (e.g., payment processors, EMR systems)

  • As required by law

7. Website Cookies & Analytics

Our website may use cookies or similar technologies to:

  • Improve user experience

  • Understand website traffic

You can adjust your browser settings to disable cookies if preferred.

8. Third-Party Links

This website may contain links to external sites. We are not responsible for the privacy practices of those websites.

9. Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to your information

  • Request deletion of non-medical information

For clients receiving services, additional rights are outlined in the HIPAA Notice of Privacy Practices.

10. Communication

By submitting your information, you consent to being contacted by:

  • Phone

  • Email

  • Text message

Sensitive or detailed information will be shared through secure systems when appropriate.

11. Children’s Privacy

Our services involve working with children, but this website is intended for use by parents or legal guardians. We do not knowingly collect information directly from children online.

12. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy, please contact:

LEAP Speech & Lactation
Email: Emily@LEAPSpeechLactation.com
Phone: (309) 339-3026
Website: www.LEAPSpeechLactation.com